|D&S Diversified Technologies LLP
|Tennessee CNA FAQ's
|1. How do I schedule for a test?
Visit www.hdmaster.com to print out the 1101 & 1402 application forms and the testing schedule. Or you may request the handbook and forms by calling 877-201-0758. You need to send the application to D&S DT, PO Box 418, Findlay, OH 45840. Send your payment and a copy of your training certificate or challenge approval letter from the State.
|2 .What do I need to take to testing?
You must take a government issued non-expired, signed, photo ID and your social security card. If you arrive without these 2 forms of identification, you will not be permitted to test and you will be considered a no show. The name entered into the database for you must match exactly the name printed on your government issued ID and social security card. If the names do not match exaclty, you will be considered a no show.
|3. How do I reschedule my test?
If your test is more than 24 business hours, you may call and get one free reschedule over the phone. If you have used your free reschedule you will be required to pay the $35.00 reschedule fee prior to rescheduling. If your test is in less than 24 business hours, you will not able reschedule.
|4.How do I cancel my test?
You need to put your request to cancel in writing and send it to D&S so that it is received at least 24 business hours prior to your test. If we receive it more than 24 business hours prior to the test, you will receive a refund minus the $25.00 cancellation fee if you were a self pay. If you were TDH funded, the facility will be billed the $25.00 cancellation fee.
|5. How do I challenge the CNA test in Tennessee?
Visit www.hdmaster.com and print off the challenge application. You may also call the Tennessee Dept. of Health at 615-741-7173.
|6. How do I renew my license?
Certified Nurse Aides are required to re-certify every two years and must provide verification of having worked at least one 8 hour shift during the past 24 months in a state licenses or certified facility. Renewal information is provided by clicking on the CNA Certification Renewal Information button below the Challange Information, Out of State Nurse Aide Registration and CNA Certification Renewal Information Header. Please contact the Nurse Aide Registry with any questions at 615-532-5171 or 800-778-4504.
|7. How do I get my CNA test results?
You may access your test results online at www.hdmaster.com. You will need to enter your social security number, test date and date of birth. You will also receive your test results via mail or email 5-7 business days after your test date.
|8. What score do I need to pass the test?
You must score at least 75% to pass the written test. You must score at least 80% on each skill task and not miss any key steps (bold print in the candidate handbook.)
|9. Do you have practice tests available?
You may purchase a 100 question practice written test at www.hdmaster.com.
|11. I was certified in another state & want to transfer my license to Tennessee. How do I do that?
With the proper qualifications, this can be done right on this website. Click on the Out of State Registry Reciprocity Form link in the bottom left corner of the Tennessee page. Complete the online application to transfer your Nurse Aide certification in to the state of Tennessee. You must complete the online application form, upload copies of your US government-issued ID and social security card and pay a $20 processing fee, can be paid online with a Visa or Mastercard. Nurse Aides from Alabama, Illinois, Iowa, Missouri and Nebraska must also send us a copy of a recent paystub, can be mailed or faxed into our office. Tennessee does not accept Nurse Aide certification from the state of Florida.
|12. Where can I take CNA training classes?
You may contact the Tennessee Dept. of Health at 615-532-5171 for a list of training programs in your area.